Oh wow...wait until you hear about today *rolls eyes* I'm losing my mind.
When I woke up at 8 to my alarm, I was shaking, litterally. I just lay there staring at the clock for 2 minutes willing myself to turn it off. And if you know how much I
hate the sound of an alarm, you know how strange that is.
Drug myself out of bed and got dressed, ate a chicken salad sandwich I had gotten from the deli and grabbed a soda I had in the fridge for work. When I got in at work, Howard was like "Toshia was wondering where you guys were. She said she had people that are usually here early."
"I had something to do before I left and it's only 8:43 anyway." (we cant actually clock in till 8:55)
"Well they've had some problems so she may ask you to auto in early."
"And they wonder why no one comes to work on time." I go to my desk, start pulling up pograms and getting out stuff I need, go and gets a chair from a few rows over, go and get a call log sheet for the night.
Toshia looks up and says "How are you?"
"I'm here."
"What's wrong with you?"
"Other than the fact that I'm exhausted, have had one vacation day in over a year which means I'm extra sick and tired of seeing this place?" I go back to my desk.
She comes down there and drops down a day off request form. "Ask for time off."
"That would be lovely, but I don't exactly have the PTO to cover it or I would have already." Now, note, this and my previous sentence were said in uber bitch mode...to my boss....when my 3 year eval is due for my raise. Oh yeah. I'm thinking clearly.
So tonight was all weird and mostly busy. She sat Jannette with me so observe my calls because the new people are all having problems on the phone. She was supposed to listen to 2 of mine, me listen to one of hers, and critique. Well after she listened to two of mine "I want a lunch" So she got Tohisa to give her a lunch. Then, she turned around and went home. And I heard Toshia ask her if she learned anything and she was like "What was I supposed to learn?" *rolls eyes*
So Toshia is pairing each of the new people up with some of us tonight for us to be nearby to help them on their calls, correct them when they make mistakes, and then when it gets slow,
they're going to be taking calls and we're going to be listening to them and critiquing because they keep causing a lot of our resolve rate issues. I so don't want to do this but at least it'll get me off the phone some.
Left work, got almost all my errands run, the library wasn't opened yet and neither was the liquor store. I even paid my car insurance early, so it supposedly took the $5 fee off because I was paying the last of it for the 6 months. I'll be starting all over next month.
Here's an icon and banner I made. Still going in 15 directions
and I have musies drivin' me nuts.

